ESKA^® Workflow targets the automation of procedures where documents, information or tasks are passed between participants according to a defined set of rules to achieve an overall business goal.

Using ESKA^® Workflow, companies can define and manage work processes from start to end and enhance collaboration between various team members. The system can easily adapt to different work procedures and fully reflect the way a company organises and executes its activities.

 Benefits

• Improved organisational proficiency
• Gains in productivity
• Improved customer service
• Increased customer retention
• Enhanced process control and reporting
• Better adherence to internal and external regulations
• Enhanced competitive advantage

 Strengths

• Multilingual support
• A Web-based system that is portable to work with almost any Web-based platform, which provides simplicity of access
• Power to provide up-to-the-minute process status
• Flexibility to automate any type of internal work process
• Efficiency to organise repetitive processes
• Ease-of-use that allows form-based setup with no need for additional programming
• Portability to work with almost any Web-based platform which provides simplicity of access
• Integration with third-party applications

 Main Functionalities

ESKA^® Workflow provides a wide range of features that serve workflow cycles with powerful tools in terms of functionality, interface, and help content.

• Process Builder
  The system allows users to create their own work processes, define user roles, determine workflow in a very simple and powerful way, and modify existing processes in order to fulfil new work requirements. The drag and drop feature in the Process Builder provides high flexibility and ease of use in building the needed processes.
• Process Management
  ESKA^® Workflow provides management and control over the work processes through an advanced process simulator. The Process Management feature also provides full up-to-the-minute information about each process. Moreover, the system sends notification messages to the user when a new work process starts and the user is included in its recipients list.
• Form Builder
  The Form Builder provides the ability to create new forms and to modify existing ones according to work requirements and user privileges. This helps companies transform their workplace into a paperless environment using electronic forms that can be easily customised at any time.
• Integrated Forms and Processes
  The system supports the integration of forms and processes with other applications and enables applying the required rules and business logic in order to have all applications working in harmony as one unit. The system also supports the needed settings to connect the user-defined forms to the database.
• Security Management
  ESKA^® Workflow allows administrators to define the roles of system users as well as assigning and managing user authorisation levels. These definitions and assigned authorities would also be applied to the other applications integrated with the workflow system. The system also provides per-state access control, which limits access to specified entries.